How To Get Your Money Back After a Gig is Cancelled

From Fiverr’s Terms of Service: “Fiverr does not refund payments made for cancelled orders back to your payment provider automatically. Funds from order cancellations are refunded to the buyer’s balance as credit and are available for future purchases on Fiverr. Funds returned to your balance from cancelled orders will not include processing fees paid.

Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will be refunded along with your deposit.”

In other words, you can use the refund to purchase something else, or you can submit a ticket to Customer Support and ask them to return the money to your PayPal account.

We can get you some of your money back. Contact us now!

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Written by Newwonders

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